The Small Business Administration estimates that 54 percent of the revenue generated in the United States and 55 percent of all jobs come from small businesses. Small businesses make up a significant portion of the hiring organizations in this country, and the expansion of the Internet is allowing more entrepreneurs to start their businesses on their own.
Over the past few years, access to the Internet for small business users has changed considerably. Most of the larger ISPs put caps on how much data users can download, and access speeds are being throttled down for various reasons. Most small businesses rely on their Internet connection for daily operations, which makes these changes to basic Internet services hard to accept. Luckily, small businesses can look into getting business class Internet service from their ISP and solving all of their access problems.
What Is Business Class Internet
Business class Internet (also referred to as business class broadband) is a special type of service that ISPs set aside for their business customers. If you have a small business, then business class Internet could be the solution you have been looking for in terms of consistent and reliable internet service.
No Download Caps
Your basic service ISP probably has caps on how much data you are allowed to access each month, and you may not even know it. You will know it, however, if you exceed those caps and start getting heated emails from your ISP warning you to limit your access for the remainder of the month. You might even see extra charges on your bill for exceeding the data limit which you weren’t even aware of.
With business class Internet, there is no cap on how much data you can upload and download and in most cases, the business class Internet speeds are also faster and more reliable. Business class Internet might cost a little more than basic service, but small businesses across the country benefit from not having to deal with limitations on how much data they can access.
You Get A Static IP Address
A static IP address can be important if you are hosting an Internet server for your online clients. With basic Internet service, you usually have to request a static IP address, and there is no guarantee you will get one. In general, ISPs are hesitant to give out static IPs to basic service customers.
A business class Internet service package will come with at least one static IP address, and it is usually easy to add more. If you have field sales personnel trying to access your business database or some other need for a static IP address, then business class Internet can be a significant benefit to your operations.
Better Customer Service
There are millions of basic Internet service customers around the country, and every ISP finds it difficult to offer quality customer service to that many people. Anyone who has ever tried to get customer service for their basic Internet connection knows the challenges of getting a problem solved in a timely manner.
However, most ISPs put an emphasis on the customer service they offer to business class customers. Not only are there less business class customers to support, but those business customers pay more for their service than basic service customers do. You will generally find business class Internet customer service to be much more responsive to your problems, and you will see the emphasis placed on making sure that your service is monitored and running properly at all times.
If you own a small business and are interested in finding the right business broadband solution for you, then don’t hesitate to reach out anytime and we would be happy to provide a free quote and consultation. Over the past 20 years, Vergent has helped hundreds of small businesses with tailored connectivity and communications. See what we can do for your business today.